Overview
This program aims to provide delegates with skills and tools necessary to train and facilitate programs/ modules with their respective teams plus methods to gain full buy-in from them while introducing concepts of any nature. It also aims to help delegates recognize the importance of facilitation with external customers.
Target Audience
All Group leaders and trainers who have little or no previous experience in facilitation and training skills.
Duration
Participants Per Program
6 - 8 people.
Objectives
At the program's conclusion, participants will have an understanding of adult learning principles, how to write effective learning objectives, how to use activities effectively, and how to handle the toughest crowds. When combined with presentation skills training, participants will benefit from individual coaching to improve their specific challenges as trainers and presenters.
Content
The Train the Trainer course will cover the following modules:
Characteristics of Exceptional Trainers
Some trainers are excellent. Some are less than stellar. Most fall in between. This foundation lesson defines the characteristics of exceptional trainers and what it takes to become one of the best. Further, it explores the pitfalls poor trainers experience and how to avoid them.
"Not Just for Kids": Understanding Adult Learning Principles
Adult learners are unique: they are people with years of experience; they have established values, beliefs, and opinions; and they have a deep need to be self-directing. This component explains adult learning principles and styles. Using Business Training Works' signature diagnostic tool, The Communication Jungle, participants will identify their own training styles, the styles of their different types of adult learners, and how to adjust to each for better learning.
Picture Perfect: What a Solid Training Program Looks Like
In this unit, participants will review the elements of a successful training program including such features as needs analysis and evaluation.
Needs Analysis: From Performance Gap to Objectives
Whether a trainer is developing a program from scratch or teaching existing material, a needs analysis is critical. How do you know if your training dollar is being spent wisely? Is training the best solution for improving skills? Using a six-step model, participants will learn how to determine what their participants think is important; what they don't know that they need to know in order to do their jobs; if training is the best approach for acquiring those skills; and how to write solid training objectives.
The Trainers' Tool Chest: Icebreakers, Energizers, and Activities That Teach
Active training equals effective learning when done well. When done poorly, however, activities fail to tie in to learning objectives. This segment introduces 25 proven "training games" and how to use them for maximum impact to keep learning fresh and energetic.
Know-It-Alls, Talkers, and Bullies: Managing Hecklers
It is sometimes said that "there is one in every group." A difficult person makes the trainer’s job a challenge at best. Learning how to manage those participants who don't want to be in training is an essential skill of top trainers. This module explores handling difficult people and how to turn them into active participants in the learning process.
Flipcharts, Power Point, and Slides: Effective Visual Aids
Choosing and using visual aids is an integral part of the training process. This section reviews available options and the benefits and drawbacks of each.
Trainers' Couch: Answers to the Toughest Questions
What do you do when you don't know the answer? How do you keep training fresh and interesting to the trainer? What if your participants just aren't responding? This challenging discussion gives participants an opportunity to solve the problems encountered by both experienced and new trainers alike.
Train The Trainer
