Overview
The ability to think on your feet® is now a core skill. It means getting your ideas across clearly, concisely, persuasively (and being remembered). Everyone wants you to get to the point. Quickly.
Think on your feet® introduces the “capsules of persuasion” concept – 10 plans that structure your ideas quickly, for impact.
To answer questions on the spot.
To explain complex ideas clearly.
To be more persuasive.
Target Audience
Duration
Participants Per Program
Objectives
Answering questions on-the-spot.
Getting your point across quickly.
Briefing management and clients.
Explaining complex information clearly.
Selling an idea, product or service.
Handling objections positively.
Persuading an audience.
Managing interviews.
Content
Getting to the Point & Being Remembered
Techniques to package persuasion.
Structuring ideas simply and clearly.
Speaking in different situations: one-on-one, on the phone, in meetings, informal presentations, E-mails.
Presenting Your Ideas
Using three-part plans to display analysis.
Helping your listener understand by placing your ideas into a simple, unifying structure.
Relying on structured reasoning to answer questions quickly.
Using Handy Fall-Back Techniques When You’re Caught Off Guard
Making sense out of a mass of facts.
Explaining step-by-step processes clearly.
Handling Questions Quickly,Clearly & Persuasively
Following the “Rule of Threes.
Creating logical pegs to hang your thoughts on.
Announcing & Recapping.
Using “Visual” Pegs As Your Structure
Achieving impact.
Supporting large or complex topics.
Adding depth to your message.
Avoiding Common Communication Traps
Keeping on track.
Avoiding information overload.
Addressing your listener’s core concerns.
Dividing Information Into Facets, Aspects Or Perspectives
Achieving objectivity.
Expressing thoughtfulness.
Addressing issues from different viewpoints.
Bridging From Question To Answer
Buying time.
Answering the right question.
Handling objections and tough questions positively.
How to Broaden Or Focus Your Listener’s Perspective
Moving from detail to big picture, or vice versa.
Handling sensitive or confidential information.
Countering sweeping generalizations.
Moving Two Opposing Viewpoints To A Middle Ground
Negotiating a win-win outcome.
Dealing with controversial topics.
Moving to action.
Selling The Benefits Of Your Ideas, Products, Services
Presenting benefits, not features.
Showing advantages to your listener.
Employing the “So what?” test.
Fleshing Out Your Ideas
Using examples to increase understanding & recall.
Developing ideas through the use of opposites.
Explaining an idea by cause & effect.



Think On Your Feet®

