- The willing / change champions: recognize their willingness and support their efforts ( even if it takes some extra time of the executive leaders initially
- The fence sitters: convert them to the willing. This is normally done by getting your change champions to reinforce your message to the troops positively
- Sabatier's: Here is where the inner strength, conviction and belief in the destination are tested. Most abattoirs in organization are highly skilled techies, who every time change / new destination is announced will do every hang in their capacity to prevent the move. This resistance means allegiance to the old / current status. And they un-wittingly also end up creating a hushed / whispered mutiny via 'water cooler conversations' with the fence sitters. Drawing more of mid energies troops in their direct access 'back in their quarter'.
The elite leadership needs to have the courage to dispense with the saboteurs.
Monitory: having refined the message dispensed with the saboteurs and begun the process of gathering tee ropes to embark on this exiting journey to the 'land of success'. The executive leaders need to walk casually walk thru the ranks keeping their ears open to the prevalence or talk of doubt. Under confidence and or any such negative behavior. The executive leadership walk about doesn't stop at just listening out for these but also needs to address these chats instantly in an empathetic manner. Equally it also needs to listen out for exciting comments and reward such behavior or beliefs.
Being the first piece in the series there is a lot of information here for one to consider. Go back into your organization and assess where you are in
- Is your business idea matched with the stake holders and key players
- How well did you establish it
- Have you identified the three sets of people in your organization? If yes what steps are you prepared to take with each of them?
- Do you need to refine your communication to them? If yes how are you going to achieve this
- Do you monitor currently? If not where and how should you.
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